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NALC Health Benefit Plan - Bad news

Really hate that there is no vision or dental care. Thinking about returning to United Health care
#1071649
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Nalc Health Benefit Plan High Option Health Plan Review

NALC did an outside independent Audit review and now wants overpaid benefits reimbursement of $1230.78. They also reviewed 3 others that are in the same plan and want repayment of almost $26,000.00 combined .
#1024143
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It is non existent. UBH will not pay for inpatient care no matter what. People die because of UBH. We pay a high premium and when our child needed help you turned your back. We have spent thousands of our own money. Went bankrupt..........but our son is alive and...
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Anonymous
Anonymous

Worst health insurance I have ever had. They pay for hardly anything and the option is very expensive. Do yourself a favor and get any other insurance. This company should ...

I HATE CALLING THIS INSURANCE SO MUCH!! Why on God's earth would you not accept calls to give patient benefit information. they are lazy and try everything in the power to not do anything to assist you. They give providers and members the complete run around regarding...
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1.0
I didn't like
  • Customer service
#927344
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Because of an administrative error made by the Office Of Personnel Management, this insurance company has not paid a claim of mine for the last six months. When they did pay, I had the highest co-pays I have ever had to pay. Had a Cath. Lab test which I paid almost...
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1.1
#917388
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Short Review on June 15, 2016

Terrible customer service bar none. Never use them again
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#866268
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When calling today to verify services for one of our patients, your member...I had the rudest and most unprofessional encounter with the representative Priscilla J. I have never had such an encounter with any representative as I did today. Her communications skills...
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1.5
I didn't like
  • Rude customer service exp
#863338
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I have had the worst experience with NALC High Option Plan. First they refused to cover a sonogram when I miscarried, claiming that because I lost the baby it was not covered by their "Complete Maternity Coverage." When I did successfully have a baby, they refused to...
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I moved from the APWU plan to NALC's this year, looking forward to the reward of membership in the CignaPlus Dental Savings Plan for filling out the health risk assessment (which I did on 1/2/16). When no cards arrived I started calling NALC, CareAllies, and CignaPlus...
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1.0
I didn't like
  • Entire experience
#779363
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PLEASE, PLEASE, PLEASE negotiate with another.corporation/company to provide Rx's for your loyal policyholders. Caremark makes its share of screw-ups but they can't hold a candle to CVS retail stores. They are rude. crude and just plain incompetant. None of them I...
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Anonymous
Anonymous

I agree. CVS only wants to sell and upsell. Took me a year to get someone in thepharmacy to get larger pills. I cannot get them to stop calling me either.Please give us Walgre...

bobs2015
bobs2015

If you are under the FEHB program, go to Blue Cross basic. NALC health insurance can't compare with BC. Open season starts 9 Nov.

3.0
East Alton, Illinois
I didn't like
  • Cvs caremark
#719867
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