When calling today to verify services for one of our patients, your member...I had the rudest and most unprofessional encounter with the representative Priscilla J. I have never had such an encounter with any representative as I did today. Her communications skills...Read more
I have had the worst experience with NALC High Option Plan. First they refused to cover a sonogram when I miscarried, claiming that because I lost the baby it was not covered by their "Complete Maternity Coverage." When I did successfully have a baby, they refused to...Read more
I moved from the APWU plan to NALC's this year, looking forward to the reward of membership in the CignaPlus Dental Savings Plan for filling out the health risk assessment (which I did on 1/2/16). When no cards arrived I started calling NALC, CareAllies, and CignaPlus...Read more
I didn't like
- Entire experience
PLEASE, PLEASE, PLEASE negotiate with another.corporation/company to provide Rx's for your loyal policyholders. Caremark makes its share of screw-ups but they can't hold a candle to CVS retail stores. They are rude. crude and just plain incompetant. None of them I...Read more
East Alton, Illinois
I didn't like
- Cvs caremark
I called from the patient's PCP's office to verify that a patient was enrolled in diabetes care program because Alere was requesting sensitive patient information and results. I was verifying because this particular company is affiliated with known solicitors that prey...Read more
I can say, your company is not a good one just by the customer service I got from your receptionist. She interrupted me twice and completely cut me off when she transferred me. She should not even be employed through a customer service business. I can tell you that you...Read more
Nalc Health Benefit Plan Health Plan Review
NALC is being overcharged by theVA. The VA is charging our insurance administrative fees to off set non insured veterans. Example, eye exam total costs $631.33. $286.88 administration charges. Costco costs, $75.00. Why does NALC not cover Costco eye exam, but covers a broken government program? Perhaps the WHITE HOUSE is still at it's screw the middle class.
I WAS DENIED BY A PEDIATRICIAN FOR THE ABOVE. I AM 61 YEARS OLD. NALC PREFERS I HAVE A INVASIVE HEART CATHERIZATION INSTEAD OF THE ABOVE NON INVASIVE WAY. ALMOST ANYTHING OUR DRS. WANT DONE HAVE BEEN DENIED. DUE TO OTHER MEDICAL PROBLEMS LESS INVASIVE IS BETTER FOR...Read more
My insurance company paid miracle ear $1400 but they refuse to give me credit for it. I called their account office over 12 times but they refuse to accept my call. not to give me credit for the $1400 is a criminal offence Joseph Bruno 504 737 6641 The account...Read more
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