filters
state:
Show
city:
Show
product:
Show
I called from the patient's PCP's office to verify that a patient was enrolled in diabetes care program because Alere was requesting sensitive patient information and results. I was verifying because this particular company is affiliated with known solicitors that prey...
Read more
Anonymous
Anonymous

Next time do what I did. Hang up and call again. When you get another agent, ask to speak to a supervisor and explain what happened. The reason you didn't get transferred was ...

#639867
Reply to reviews
I can say, your company is not a good one just by the customer service I got from your receptionist. She interrupted me twice and completely cut me off when she transferred me. She should not even be employed through a customer service business. I can tell you that you...
Read more
I didn't like
  • Customer service
#603057
Reply to reviews
I WAS DENIED BY A PEDIATRICIAN FOR THE ABOVE. I AM 61 YEARS OLD. NALC PREFERS I HAVE A INVASIVE HEART CATHERIZATION INSTEAD OF THE ABOVE NON INVASIVE WAY. ALMOST ANYTHING OUR DRS. WANT DONE HAVE BEEN DENIED. DUE TO OTHER MEDICAL PROBLEMS LESS INVASIVE IS BETTER FOR...
Read more
Anonymous
me

Why would a 61 yr old person go to a pediatrician? I can see that a claim would be rejected as they usually only treat patients up until 18 yrs old. If you believe you are fra...

Anonymous
db33486

I would agree with this poor man. I plan to change my insurance.

#447694
Reply to reviews
My insurance company paid miracle ear $1400 but they refuse to give me credit for it. I called their account office over 12 times but they refuse to accept my call. not to give me credit for the $1400 is a criminal offence Joseph Bruno 504 737 6641 The account...
Read more
Anonymous
Anonymous

first off the benefits for hearing aids at that time was $1000.00 per lifetime. So if your provider was paid $1400.00 there was already a $400.00 overpayment in your behalf. h...

Anonymous
Anonymous

Why have you filed a complaint against the NALC HBP? They paid your rightful benefits. Your provider of service is to be blamed. Not fair. Man up and issue an apology to the N...

#411321
Reply to reviews