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Summary of NALC Health Benefit Plan Customer Service Calls

9 TOTAL CALLS
44% SUCCESSFUL CONNECTIONS
03:28 AVG CALL DURATION
25% ISSUES RESOLVED

Customers Contact NALC Health Benefit Plan to Ask about:

Request for Information:

  • “Checking coverage for pain management.”
  • “I have a question”

Product/ Service:

  • “Insurance cards”

NALC Health Benefit Plan Rating Stats

1.3 out of 5 stars
based on 11 reviews
See all 25 reviews

Rating stats

  1. 9 reviews
  2. 1 review
  3. 1 review
  4. 0 reviews
  5. 0 reviews

About NALC Health Benefit Plan

Top 5 NALC Health Benefit Plan Services

Health Plan, Medical Claim, Customer Care, High Option Health Plan, Claim

Top 5 Likes about NALC Health Benefit Plan

When i stayed well and didnt have to deal with this

Top 5 Dislikes about NALC Health Benefit Plan

Customer service, Very complicated plans, Incompetence

Summary

NALC Health benefit plan is intended to provide members accessibility to quality medical care while maintaining a comprehensive benefit package. NALC Health benefit plan started in 1950, with 2 employees housed in a single room. During 1950s its membership grew to 30,000. The independent health plan employed 26 employees and occupied three rooms in the NALC Headquarters building in Washington. In early 1960s NALC Healt benefit plan became a part of the Federal Employees Health Benefit Program. Enrollment quadrupled to 101,503. The Plan used every available office space at the Headquarters building. In 1972 NALC Health benefit plan continued to grow in the federal program. The entire Plan moved to Reston, VA, by the end of the year. The staff was comprised of 229 employees and membership totaled 141,177. It was "bustin' at the seams" with 520 employees and membership of 220,000. The Reston building was inadequate, so the Plan moved to Ashburn, VA, on June 8, 1990.

NALC Health Benefit Plan reviews and complaints

NALC Health Benefit Plan is ranked 216 out of 1251 in Insurance category

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NALC Health Benefit Plan Stats

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