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They are very rude, cut you off, act like you are stupid. Rude Representatives, Poor Communication, Lack of Communication.

They do not update you on decisions. Had another fed insurance before, but I thought I would give them a try. What a mistake! When you call they cut you off and act like they do not have any time for YOU their customer.

In my life, I have never been treated this way as a customer from a professional insurance company before (or any company for that matter). You should not be afraid to call the insurance company to get answers. That is how they make you feel.

It makes me wonder why they do not like sharing info. It is so unsettling to have to deal with rude people like this.

Location: 20547 Waverly Ct, Ashburn, VA 20149, USA

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